Help & Support

Help & Support

Help & Support

Welcome to 3J’s Games on Wheels!

We’re here to make sure your gaming experience on our mobile gaming truck is smooth, fun, and hassle-free. If you have questions, troubleshooting needs, or just want to know how things work—this guide has you covered.

Available Gaming Consoles

Our gaming truck is equipped with the latest and most popular consoles:

  • 3 × PlayStation 5
  • 2 × Xbox Series X
  • 2 × Xbox Series S
  • 2 × Nintendo Switch OLED
  • 1 × Nintendo Switch 2

Frequently Asked Questions

1. Do I need to bring my own games?

Nope! We provide a wide selection of popular games for each console.

2. Can I bring my own game?

Yes! If you have a favorite game disc or digital account (PSN, Xbox Live, Nintendo), you may bring it. Just let our staff know before setup.

3. What if a controller stops working?

Don’t worry—our staff keeps backup controllers and charging cables ready. If something malfunctions, we’ll replace it immediately so your game continues.

4. How many players can play at once?

Depending on the game:

  • PS5 & Xbox consoles: Up to 4 players (split-screen or online).
  • Nintendo Switch: Up to 8 players (local multiplayer).

5. Do I need an internet connection?

Our truck is equipped with Wi-Fi for online games, but most games also have offline multiplayer options.

6. Is food or drink allowed inside the truck?

For everyone’s safety and to protect equipment, food and drinks are not allowed inside.

Rules & Guidelines

  • Respect the equipment—controllers, consoles, and screens must be handled carefully.

  • No rough play or fighting inside the truck.

  • Follow staff instructions at all times.

  • Have fun and let everyone enjoy their gaming time!

Need Help?

Our team is always available during your session.